Satisfaction Rating 1 /5
I have a 50/50 chance of completing a wash cycle. Most times, the washer stops working at 8 minutes remaining in ANY cycle. The washer will leave me with wet clothing and refuses to spin even when most wet, dripping articles are removed. I have tried to put all light-weight items together and that still is not a guarantee that I can get this done in one cycle. Most often, the error code comes up, I spin the drum around, move the clothing around and try again. This process is NOT energy efficient which is why I bought the ** thing in the first place. I am ready to put it on the curb for the trash man to pick up.
Satisfaction Rating 1 /5
In December of 2013 I purchased a Maytag clothes dryer model Neptune. In July of 2014, I was hearing a banging sound as the drum rotated. As a mechanical inclined person that I am I removed the top of the dryer and turned the drum by hand. As I turned the drum I noticed that the stainless steel crimped bead around the drum had separated just enough to hit the side wall of the dryer. I was able to bang down the raised portion of the raised bead. This was a quick fix and there was no more banging as the drum turned around.
At this point I decided to order a new drum which came to $264.00 which included shipping. When it arrives I will replace the entire drum. Being that Maytag/Whirlpool refused to honor their product because this issue happened after the warranty had just expired and the company didn't want to replace the drum. I have never heard of a dryer drum seal bead coming apart in all my experience with repairing an appliance. No I wouldn't suggest purchasing a Maytag/Whirlpool product to anyone. I feel the company should have done the right thing and replaced the drum. In life if you do the right thing all the time, then there would never be an issue with the consumer and corporation. Always do the right thing and you will never go wrong.
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