Monday, December 29, 2014

Problems With Craftmatic Beds

Costs

Many customers complain about the additional costs for basic repairs or replacement parts for Craftmatic beds. Most complaints in Consumer Affairs reviews from 2005 through 2010 reference the wireless remote control that comes with each bed. Complaints explain that while the remote is simply made, and is necessary for use of the bed, replacement remotes range in price from $50 to $100.

Quality

Negative reports to Better Sleep Group and Consumer Affairs, from 2007 through 2010, state that the Craftmatic mattress is thin, uncomfortable and often bunches in the middle if the head and leg portions of the mattress are raised. Maneuverability of the bed is one key selling point, but complaints on these sites regarding the frame itself getting stuck in one position are also common.

Customer Service References More Like This

How to Move a Craftmatic Bed

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