Tuesday, December 9, 2014

Customer Service

Customer Service BIOTRONIK Home Monitoring®,

Simplicity of Care. Anytime. Anywhere.

New Horizons in Clinical Efficiency

BIOTRONIK is the pioneer in wireless remote monitoring technology. BIOTRONIK offers the first and only remote monitoring system to receive FDA approval to replace device interrogation during in-office follow-up visits, and to provide early detection of arrhythmias. Today, BIOTRONIK Home Monitoring ® is available in over 55 countries, optimizing patient management in more than 3,800 clinics around the ,world.

Timeline (click on the graphic to see a larger version of the timeline)

Efficiently Deliver the Highest Level of Patient Care

Manage your patients, maximize your time, and optimize your workflow with these BIOTRONIK Home Monitoring ® innovations.

Intelligent Early Detection

  • Patients for review organized by alert status
  • Open comment field for special notes and reminders
  • Intelligent traffic light system to assist in the triage of events

Customizable Alerts

  • Alert notifications are fully programmable (text, email, fax, website only, no alert)
  • Options to specify alert thresholds and ranges
  • Patient alert templates used to quickly program similar patient alert settings
  • Alert messages only when you need them
  • Patient call-back alert notifies the patient to contact the clinic

Intuitive Formats

  • Trend charts and graphs that are easy to read
  • User interface designed for quick learning
  • Collaborative Care Networks enable multiple users to monitor patients at the same time

Efficiently Manage Your Patients

Heart Failure Monitor TM Online

  • Combination of seven meaningful parameters to continuously assess your patient’s condition
  • Five parameters can trigger a Home Monitoring ® alert if desired

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