- Reads: 1,165
- Updated: 10/11/2010
Overall
I had insurance with encompass several years ago. I never had any traffic accidents or tickets, that is until the very end. I had gotten into one little accident, which was not my fault. A guy backed into me as I was driving past him in a parking lot, clearly NOT my fault. I called and asked if I should file a claim with them, or if I should pursue it through their insurance. They said if I filed a claim, my rates would definately go up. Additionally, they only had 2 auto shops they suggested in my town, neither were that reputable. I ended up going through the other person',s insurance to get my car fixed. Next billing cycle, my rates jumped significantly. They went up pervious years by very modest ammounts, but a lot after that accident. I called and asked them what it was all about, they said it was because of the accident. What nerve, they didn',t have to lift a finger for my accident, and then came back and jacked up my rates.
Horrible serviceWhile they have great products if your go-between isn',t helpful it',s horrible! You can',t just call the company and get help. Completely back words.
Recent ReviewsWhile they have great products if your go-between isn',t helpful it',s horrible! You can',t just call the company and get help. Completely back words.
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