Competent freight brokers are proficient in computing freight rates, negotiating contracts, finding reliable freight providers, tracking cargo and using broker software. To gain this knowledge, pursue a freight broker certificate program offered by institutions such as California State University at San Bernardino. In addition, you can earn an associate degree in business to enhance your knowledge of sales and marketing techniques, and gain an edge over other job candidates. It is also possible to start as a freight agent, who works under a licensed freight broker to gain the experience and know-how required to become a broker.
Master the SkillsTo excel in this profession, you must be an accomplished negotiator with strong customer-service skills. The job involves finding carriers for shippers who are often unwilling to meet market freight rates. You must be skilled at negotiating with potential carries to lower their freight charges, while encouraging shippers to up their offer. This calls for strong math skills to make accurate calculations of freight charges, service commissions and other costs. Multitasking and coordinating skills are essential, too. During busy periods, for example, you must be able to attend to the needs of several shippers.
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