PrepaYd Wireless service was terminated by Sprint with what we believe was insufficient notice.PrepaYd Wireless recommends you take your phone and switch to another carrier.
PrepaYd is what is known as a Sprint MVNO. There are many Sprint MVNO’s that can activate your phone but as we lost our Sprint service with little notice in our opinion they could too.
If you need help transferring your phone to another carrier please CLICK HERE.
Thank you for your loyal patronage.
Sprint customer service numbers are toll free 888-211-4727 800-877-4020
If you feel sprint is a monopoly and or practices unfair business practices email a complaint to the U.S Department of Justice. Antitrust.Complaints@usdoj.gov ADA.complaint@usdoj.gov
If you feel Sprint should have given you at least 30-90 days’ notice prior to shutting down your phone we suggest you email a complaint to the U.S. Federal Communication Commission the FCC
Additional update from Prepayd’,s Website 2/26/2014:Mobile Number Port UPDATE 10:45 A.M. PST February 25 2014
Many phone subscribers have been asking how to recover their phone number. It is our understanding the only way to recover your phone number is for Sprint IT to restore your MDN to hotline status we sent an email to the following people asking them to do that at 10:30 A.M. PST Wednesday February 26 2014.
If we do not get a response from Sprint in 3 hours we will post their names and phone numbers so you can contact them.
Mobile Number Port UPDATE 11:35 A.M. PST February 25 2014
UPDATED Sprint Response:
unfortunately once a device is deactivated the number is released from that device and put back into the pool of available numbers for use by Sprint retail and MVNOs. There is no practical way for us to grab these numbers and reactivate them so they are available for port requests. Also, if the PrepaYd sub originally ported their number from another carrier this number was immediately returned to that other carrier when we deactivated the PrepaYd sub so some portion of these numbers are not even in our system any more.
Mobile Number Port UPDATE 12:09 P.M. PST February 25 2014
UPDATED RESPONSE FROM PREPAYD TO SPRINT
Our Processor has informed us in the past one of their Sprint MVNOs had a disgruntled employee deactivate tens of thousands of active Sprint MVNO subscribers and that they were later recovered. Are you stating this ability does not exist anymore? I’,m sure if someone mistakenly expired all MDNs of one of the other MVNOs or Sprint Prepaid Brands there would be a way to recover the MDNs. We can provide a list of numbers that were originally provided by Sprint if that helps to recover those MDNs at minimum. Thank you.
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