This is exactly what every spa should aspire to be. I have been receiving the Red Carpet Treatment Facial for about 2 years now (once every 2-3 months) and this is definitely well worth it. Everything ranging from the lovely customer service (of the receptionists and facialists) to the quality of new, innovative treatments are incredibly impressive! Treatments are a effective for monthly maintenance or just before an event (just make sure to drink lots of water the first two weeks if you want the results to last - avoid alcohol and salt).
This actually may have been one of the worst facials I',ve gotten- and not only compared to the high end spots I',ve been (Peninsula is my favorite facial in Manhattan) but even compared to those cheapy ones I got when I was in my early 20',s. Worse than all of them. I am so confused by the other reviews- but if you scroll to the bottom you see there are negative reviews that are hidden- and those are the only one',s that seem credible and honest to me. Not sure why they aren',t showing up.
Anyway, I am 31, have normal to combination skin, no real skin ",issues",- but my skin can congested from living in the city and it gets dried out in the fall - so I like to pop in and try nice salons to get pampered when it needs it.
So I decided next on my list would be Tracie Martyn- and was so excited.
I called to book my appointment and get some advice on which facial would be best since I hadn',t been- and ended up with the resculpting facial. It was a bit unclear to me what exactly this facial entailed but I had told them about my skin over the phone and this was where we ended up.
The idea- which I found out mid treatment and of course didn',t actually work or I wouldn',t have given it 1 star- is that they zap your face in little areas and it',s supposed to sculpt your face it in some way. I don',t have Natasha Polys cheekbones by any means, so I thought- this could be fun. It will give my face some shape and train my muscles which will make my face look tighter.
I literally- for $375 plus tax and tip- cannot possibly tell you one difference this facial made to my face. Not only the shape of my face- but my skin. No difference whatsoever.
I understand (now) that this isn',t supposed to be a traditional facial- but for some reason i assumed they would still do a deep cleaning and maybe a mask of some sort? Or at least when I left that my overall skin would look better in some way? I just expect that from expensive facials no matter what. But 2 quick stories for context:
Half way through the facial- after the esthetician had cleansed my skin and dont who knows what (they don',t walk you through the steps there like they do at other salons) she goes ",so, what type of skin do you have",, Now keep in mind we',re already half way done. If a) she has been doing who knows what to my skin for 30 minutes without knowing what kind of skin I have and b) she needs to actually ask me- that',s a pretty big issue in itself.
I said ",well, what kind of skin do YOU think i have?", I can',t remember her answer- I am not sure she gave me one.
Then she did the zapping and then put something else on my face- and I was done. Still no idea what had just happened. So I paid (425 dollars, mind you). And called my husband to vent and then realized I actually really didn',t have any idea what exactly was done or what was on my face at the moment. So I called back and said, ",Sorry to bother you- but I',m just wondering if I am able to put make up on tonight- typically after facials I let me face breath but I have no idea what',s on my face right now..if anything at all", and she said ",you can definitely wear make up! you just have moisturizer on. so you',re totally fine",.
Huh? What did you guys just do that whole time? I have never felt so scammed in my life.
So anyway, I am beyond disappointed and so upset I wasted time and money there - but at least I can (hopefully) prevent a few other women from making this mistake.
I hope this review doesn',t end up in the hidden section below!!
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